Privacy Policy
Effective Date: 23 January 2026
we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a form, or communicate with us.
1. What Information Is Collected
We collect the following personal information when you voluntarily submit it through our website forms, booking forms, or contact requests:
Full Name
Email Address
Phone Number
We only collect information that you directly provide to us.
Additionally, certain non-personal information may automatically be collected through cookies and tracking technologies (see Section 4).
2. How User Data Is Used
The information we collect is used to:
Respond to your inquiries
Send follow-up messages regarding your request
Provide service updates
Send appointment confirmations
Share relevant promotional offers (if applicable)
If at any time you no longer wish to receive communications from us, you may:
Click the unsubscribe link in emails (if available)
Reply STOP to SMS messages
Contact us directly to request removal
We respect your preferences and will promptly honor your request.
3. SMS Opt-In Details
By providing your phone number and opting in, you consent to receive SMS communications from JLE Customs, which may include:
Appointment reminders
Service updates
Follow-up messages
Promotional offers
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You can opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
Your consent to receive SMS messages is not a condition of purchase.
4. Cookie & Tracking Practices
Our website may use cookies and similar tracking technologies to:
Improve website functionality
Analyze website traffic
Enhance user experience
Support advertising and marketing efforts
Cookies are small files stored on your device. You may disable cookies through your browser settings; however, some parts of the website may not function properly if cookies are disabled.
We may use third-party services such as analytics tools or advertising platforms that collect non-personal browsing data.
5. Data Security & Handling
We implement reasonable technical and organizational measures to protect your personal information, including:
Secure website hosting
SSL encryption
Limited access to customer data
Secure communication systems
While we take appropriate security measures, no online transmission or storage system can be guaranteed 100% secure.
6. User Rights
You have the right to:
Request access to the personal information we have about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent to receive marketing communications
To exercise any of these rights, please contact us directly through our website.
7. Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. Changes to This Privacy Policy
JLE Customs reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
9. Contact Information
If you have any questions regarding this Privacy Policy, please contact:
JLE Customs
+1 832-684-1537
jlecustoms1@gmail.com